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Rick Chin
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Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Boston, Massachusetts, United States
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https://www.rickchin.com
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Assets
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Country experience:
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United States of America
Northern America
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Languages:
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English
EnglishLevel: Native
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English
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Expertise
Product Management Strategy Design Product Launch Customer Research
Share
Rick Chin
Add to favorites
Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Boston, Massachusetts, United States
-
https://www.rickchin.com
-
Assets
-
Country experience:
-
United States of America
Northern America
-
-
Languages:
-
English
EnglishLevel: Native
-
English
Why hire me in a fractional role
Experience
Strengths in this role: My empathy and strong desire to delight customers enables me to truly see and prioritize what is most important and compelling to customers. I have developed a reputation for being an inventive problem solver who has created practical and innovative solutions. I am also a comprehensive thinker who takes big picture objectives and all moving parts into account as I design, build and launch solutions.
Industry Group: High Tech
Industry: Computer Software
Years of experience: 26 years
Company name: Dassault Systemes
Company size: 4,000 employees
Role in this company: As Direct of Product Innovation, I was responsible for leading efforts to create new product concepts. My pipeline included: problem identification, customer research, persona development, ideation, solution proposals, prototyping concepts, production development, and product launch. Led the efforts of cross-functional teams to create prototypes and products in areas such as augmented reality (AR), 3D communication and software for sustainable design.
Company name: DS SolidWorks
Company size: 500 employees
Role in this company: Tasked with significantly growing brand awareness in target market segment. Performed customer research and led the invention of patented concepts and creation of eDrawings product. It resonated so strongly with customers, prospects and our sales channel, that it was the number one lead generation tool for over a decade.
Strengths in this role: A strong understanding of our customer and their abilities allowed us build a software solution that was the right combination of ease-of-use and powerful capabilities. As an inventive problem solver, we were able to create an innovative solution that was approachable by those not expert in 3D printing.
Industry Group: High Tech
Industry: Computer Software
Years of experience: 8 years
Company name: Desktop Metal
Company size: 300 employees
Role in this company: As Co-founder and VP of Software, I was responsible for development of the cloud software of our metal 3D printing systems. I built the initial software team. Defined vision for the software and owned its roadmap. Collaborated closely with UI/UX design to ensure ease of use and effectiveness of the software. Also helped invent patented concepts used by our software.
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Degrees & accreditations
B.S. Mechanical Engineering
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Success story
I was once given an important, but very vague, goal to significantly improve customer adoption. My customer research allowed me to uncover an important customer frustration. Focusing on this led to the invention of patented ideas and the creation of a product called eDrawings. Its design also prioritized enhancing user interactions with other people who could also adopt. This worked so well, that it was the #1 lead generation tool for SolidWorks. It also became a beloved product brand.
