Company name: Warner Music Group

Company size: 5,500 employees

Role in this company: As head of product design for Global Technology, I transformed the design team from a tactical service provider to a strategic partner that drove value for the company: • Created strategic vision for how the design team can drive WMG business priorities • Increased effectiveness/impact of design team by coaching and mentoring team to up-level their skills • Sharpened focus of business by introducing Lean UX techniques • Established a team culture that fostered creativity and innovation

Company name: Procore Technologies

Company size: 2,000 employees

Role in this company: Led a multi-disciplinary team at a real estate tech startup recently acquired by a more established real estate tech company. • Improved product development process establishing Design as a peer of Product and Engineering • Sharpened focus of organization and reduced duration of discovery/design by introducing Lean & User Centered Design techniques to focus on critical business and user needs • Created a UX research function to drive product/market fit by identifying and refining features

Company name: Wolters Kluwer

Company size: 19,000 employees

Role in this company: Established user experience practice for a portfolio of mobile and we-based products. • Oversaw design of flagship product voted Best New 2015 Product, resulting in a 15+% increase in sales/revenue • Developed an adaptive UX process tailored to Wolters Kluwer’s environment that employed user-centered design and Lean UX principles to maximize efficiency and usability • Increased team efficiency through mentorship (tripled output of one team without increasing its size)

Company name: JPMorgan Chase

Company size: 160,000 employees

Role in this company: Led multidisciplinary team in ground-up redesign of JPM’s global Wholesale Banking portal • Streamlined design process by establishing Design System for all client-facing JP Morgan Treasury Services applications, integrating user-centered design methodologies • Reduced time-to-market for products by introducing Agile methodologies • Drove cost savings based on reduction in call center volume & retiring legacy platforms • Established team culture that ostered creativity and innovation

Company name: Bloomberg LP

Company size: 20,000 employees

Role in this company: Led a multi-disciplinary team in a complete redesign of Bloomberg’s KYC compliance platform • Reduced duration of discovery/design by introducing Lean & User Centered Design techniques to focus on critical business and user needs • Drove consistency & efficiency by implementing a design system/governance process paired with a component library – design system adopted by all Bloomberg web applications