Ed R Engles
Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Washington, District of Columbia, United States
Ed R Engles
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Washington, District of Columbia, United States
Experience
Strengths in this role: Strategic thinker with proven strengths in solving complex challenges, guiding C-suite decisions, and driving enterprise-wide innovation. Skilled communicator who builds trust at executive levels, adept at talent mentorship and fostering inclusive cultures. Expert in aligning tech and business objectives for measurable results.
Industry Group: Corporate
Industry: Outsourcing/Offshoring
Years of experience: 24 years
Company name: Accenture
Company size: 800,000 employees
Role in this company: Led Accenture's Metro DC office and founded the North America Customer Service Practice, scaling it to $2B+. Delivered transformative CX strategies leveraging AI, cloud, and digital innovation. Secured $60M+ in annual sales, drove strategic alliances with AWS, Salesforce, Google, and NICE, and earned 3 patents in customer engagement technology.