Company name: VXI GLOBAL HOLDINGS

Company size: 250 employees

Role in this company: As a Change Leader at this company, I spearhead transformative initiatives with a strategic vision and dynamic leadership. My role involves crafting and articulating a compelling vision for change, engaging stakeholders to build robust support, and designing and executing effective change management strategies. I proactively identify and mitigate risks while measuring success to ensure our transformation aligns seamlessly with organizational goals. My focus is on driving impactful change that en

Company name: Accenture

Company size: 250 employees

Role in this company: As a Senior Team Leader at Accenture, I lead a team of customer service and technical support agents for the Virgin Media account, focusing on achieving performance targets and delivering high-quality service. My responsibilities include managing and mentoring the team, analyzing KPIs, and implementing improvement strategies specific to Virgin Media's requirements. I conduct training sessions to enhance team skills, manage client interactions to ensure satisfaction, streamline operations, and pr