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Michael C Bouchet
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Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Ponte Vedra, Florida, United States
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Country experience:
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Australia
Australia and New Zealand -
United Kingdom of Great Britain and Northern Ireland
Northern Europe -
Colombia
South America -
Argentina
South America -
Peru
South America -
Brazil
South America
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Languages:
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English
EnglishLevel: Native
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English
Achievements
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Expertise
Technology Strategy Design Transformation Infrastructure Efficiencies (both cloud and data centers) Information Security -
Employees
overseen
450 employees
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Budget overseen
$ 320,000,000
Share
Michael C Bouchet
Add to favorites
Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Ponte Vedra, Florida, United States
-
Country experience:
-
Australia
Australia and New Zealand -
United Kingdom of Great Britain and Northern Ireland
Northern Europe -
Colombia
South America -
Argentina
South America -
Peru
South America -
Brazil
South America
-
-
Languages:
-
English
EnglishLevel: Native
-
English
Achievements
Why hire me in a fractional role
Experience
Strengths in this role:
Industry Group: High Tech
Industry: Internet
Years of experience: 5 years
Company name: Newfold Digital
Company size: 7,000 employees
Role in this company: Chief Information Office responsible for all infrastructure, operations, security, customer service technical support, and P&L responsibilities specific to security products.
Strengths in this role: Technology Leadership Transformation Technical design Cost efficiciencies Security
Industry Group: Health
Industry: Hospital & Health Care
Years of experience: 5 years
Industry Group: Service Sector
Industry: Information Services
Years of experience: 5 years
Industry Group: Finance
Industry: Banking
Years of experience: 11 years
Company name: Onecall
Company size: 5,000 employees
Role in this company: Responsible for Infrastructure, Operations, Customer Service technology, and Security.
Company name: RELX Group
Company size: 36,000 employees
Role in this company: Responsible for all shared technology services across 5 disparate business units for a $12B enterprise.
Company name: BBVA Compass Bank
Company size: 4,000 employees
Role in this company: Led consolidation efforts across 5 disparate banks post aquisition. This includes 800 banking centers across 7 states, customer service technology migrations, and end user support.
Company name: JPMorganChase
Company size: 225,000 employees
Role in this company: Responsible post Bank One/JPMC merger for Europe, Middle-East and Affrica consolidation between the two firms for all shared technologies.
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Success story
At Newfold Digital, I was orginally brought in to manage a significant data breach, rebuild security from scratch, and improve service levels. I managed to increase service levels by 40%, generate $40 million in OpEx savings, improve customer service tech support from an average of 1.8 to 3.5 (out of 4) on customer satisfaction surveys.
