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Michael Lattanzio

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCXO

Fractional Chief Experience Officer

  • Framingham , Massachusetts, United States
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Michael Lattanzio

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCXO

Fractional Chief Experience Officer

  • Framingham , Massachusetts, United States
Experience

Fractional role

  • This is a Fractional role Head of Customer Experience and Operations

Strengths in this role: Customer Success and Support, CX Operations and Strategy, Sales and Business Development, Onboarding and Implementation Design, Data Analysis and Visualization, Team Leadership and Management, Account Management, Venture Design and Product Building, Project and Product Management, Innovation Strategy and Process Optimization

Industry Group: High Tech

Industry: Internet

Years of experience: 12 years

Company name: Openbay

Company size: 35 employees

Role in this company: Startup leader with a track record of building and scaling customer experience and operations systems. Led the creation and growth of a division connecting millions of drivers with thousands of auto repair stations, improving service quality and streamlining marketplace interactions. Focused on delivering customer-first solutions in fast-paced environments.

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team