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Michael Peteroy
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Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Las Vegas, Nevada, United States
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View phone number
+1 702-882-0996
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Country experience:
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United States of America
Northern America
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Languages:
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English (US)
English (US)Level: Native
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English (US)
Achievements
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Expertise
Cross Functional Team Leadership, Operational Excellence, Information Security, NPS Improvement, Cost Reduction, Problem-Solving, New Product Development, Policies & Procedures, Customer Success Member Communications, Clinical Program Development, Shared Services, SOC2 Audit, Issue Management, Tele-Medicine, PBM Management Concierge Client Services | Project Delivery Behavioral Health | Strategy Innovation, Continuous Improvement, Employee Engagement, Relationship Building, KPIs, URAC Accreditation, Medication Adherence, Mentoring & Coaching -
Services
* Scaling operations * Post merger integration * PBM implementations * Achieving increased customer satisfaction/NPS scores * Managing difficult/sensitive clients & stakeholders * Creating culture of innovation, trust & employee engagement
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Employees
overseen
175 employees
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Budget overseen
$ 60,000,000
Share
Michael Peteroy
Add to favorites
Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Las Vegas, Nevada, United States
-
View phone number
+1 702-882-0996
-
Country experience:
-
United States of America
Northern America
-
-
Languages:
-
English (US)
English (US)Level: Native
-
English (US)
Achievements
Why hire me in a fractional role
Experience
- Vice President, Pharmacy Operations
- Vice President, Business Operations
- Vice President, Product Operations
Strengths in this role: * Operations Execution * Strong, insightful communicator * Extensive industry knowledge * Compassion * Passion for execution of highly innovative/complex projects across multi-site, fast-paced environments * Improves operational efficiencies * Ensures regulatory compliance * Promotes customer success * Inspires and motivates highly organized, cross-functional teamwork * Creative thinking * Excellent business insights * Broad understanding of healthcare * Executive leadership
Industry Group: Health
Industry: Health, Wellness and Fitness
Years of experience: 30 years
Company name: CareSource
Company size: 3,000 employees
Role in this company: Led Pharmacy Operations team of 160+ pharmacists, pharmacy techs, and professionals, driving best practices in end-to-end business planning and implementation of projects spanning across business areas.
Strengths in this role: * Operations Execution * Strong, insightful communicator * Extensive industry knowledge * Compassion * Passion for execution of highly innovative/complex projects across multi-site, fast-paced environments * Improves operational efficiencies * Ensures regulatory compliance * Promotes customer success * Inspires and motivates highly organized, cross-functional teamwork * Creative thinking * Excellent business insights * Broad understanding of healthcare * Executive leadership
Industry Group: Health
Industry: Health, Wellness and Fitness
Years of experience: 30 years
Company name: Direct Scripts
Company size: 30 employees
Role in this company: Led entire PBM Business Operations staff of 35, new business development implementations, eligibility process, benefits configuration, customer success, policies & procedures, information security, budget & forecasting, and clinical pharmacy operations.
Strengths in this role: * Operations Execution * Strong, insightful communicator * Extensive industry knowledge * Compassion * Passion for execution of highly innovative/complex projects across multi-site, fast-paced environments * Improves operational efficiencies * Ensures regulatory compliance * Promotes customer success * Inspires and motivates highly organized, cross-functional teamwork * Creative thinking * Excellent business insights * Broad understanding of healthcare * Executive leadership
Industry Group: Health
Industry: Health, Wellness and Fitness
Years of experience: 30 years
Company name: OptumRx
Company size: 200,000 employees
Role in this company: Led shared services team of 125 and served as Chief of Staff to SVP, accountable to collaborate with stakeholders and for execution of business strategy, including financial modeling, change management, policies & procedures, negotiation, and advocacy. Achieved KPI’s in areas of operational savings, cost per prescription, and capital ROI.
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Degrees & accreditations
BS Mathematics
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Membership & affiliations
PBMI - Pharmacy Benefit Management Institute; PCMA - Pharmaceutical Care Management Association
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Success story
I decreased production costs by 55% while increasing quality beyond six sigma standards, in order to support volume growth of 300% over five years. While doing so, I created a culture of change that valued performance with the introduction of an incentive pay program. Created analytics tools to measure individuals and leaders. Result: Culture changed, targets raised, met, raised again. Employees were thrilled to be recognized and rewarded. Data proved that as productivity rose, so did quality.
