Skipper Chong Warson
MessageRoles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Raleigh, North Carolina, United States
Skipper Chong Warson
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Raleigh, North Carolina, United States
Experience
Fractional role
- Product design director
- This is a Fractional role Founding team product design director
- Founding team product design director
Strengths in this role: Service design, cross-functional leadership, design systems, strategic alignment, team scaling & mentorship, workshop facilitation, operational efficiency, client engagement & risk mitigation, regional capacity scaling, nearshore operations expansion, hiring in U.S., Canada, Mexico, Colombia, Chile, cross-functional team dynamics, client engagement, upskilling through mentoring and critiques, de-risking client ideas, proofs of concept development, minimum viable products, diversity and inclusion
Industry Group: Corporate
Industry: Management Consulting
Years of experience: 5 years
Company name: SoftServe
Company size: 13,000 employees
Role in this company: Led a 12-person distributed team across the Americas within the larger center of excellence, driving service and product design with a focus on GenAI-powered and facilitated innovation. Generated over $2M yearly in billable work while: • Overhauling key DesignOps processes within the larger group, increasing project and staffing efficiency • Implementing refined UX and service design career ladders, leading to higher team satisfaction and retention rates
Company name: thoughtbot
Company size: 500 employees
Role in this company: Led design and strategy for a 20-person studio. Focused on team expansion, hiring, and client engagements while: • Scaling and upskilling/mentoring through one-on-ones, pairing sessions, work critiques, weekly lightning talks, retros, and other group sessions • De-risking client ideas by developing proofs of concept (PoCs) and minimum viable products (MVPs), ensuring successful project outcomes • Collaborating with a distributed team to enhance diversity/inclusion practices
Strengths in this role: Design leadership and management, product design direction, UX design, branding, strategic thinking, pivoting strategy, acquisition preparation, cross-functional collaboration, stakeholder management, design-engineering partnership, product development and iteration, MVP development, user testing and feedback, pitching, enterprise transition, investor relations, remote team leadership, remote management
Industry Group: Transportation
Industry: Leisure, Travel & Tourism
Years of experience: 4 years
Company name: Shep
Company size: 25 employees
Role in this company: Design direction/management to a mid-stage travel startup, focusing on product, UX, and branding. Pivoted from SMB to enterprise, leading to acquisition by Flight Centre — one of a number of partners and investors — in 2021.
Strengths in this role: 0 to 1 product development, two-sided marketplace design, healthcare marketplace expertise, Figma design system creation, Storybook repository management, guerrilla research sprints, biweekly user testing, creative/brand development, QA testing, cross-functional team management, remote team collaboration
Industry: Hospital & Health Care
Years of experience: 1 year
Company name: Sesame
Company size: 25 employees
Role in this company: First designer, led the 0 to 1 development of a two-sided healthcare marketplace with more than 5K monthly active users (MAU). Created Figma design system with Storybook repository and conducted biweekly guerrilla research sprints. Managed creative/brand development and QA testing across Austin, Berlin, and NYC teams.
