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AnneMarie Gramling

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Kennebunk, Maine, United States
Achievements
Charter
AG
Message

AnneMarie Gramling

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Kennebunk, Maine, United States
Achievements
Charter
Experience
  • VP of Customer Transformation and Delivery

Strengths in this role: I am a metrics driven servant leader that believes that when you design a supportive, collaborative culture that rewards success and supports making mistakes that you build a team that delivers great solutions. I am transparent, accountable and operate with a sense of urgency that meets the internal and customer needs. I build strong relationships, design repeatable frameworks and methodologies that drive employee and customer satisfaction through efficiencies.

Industry Group: High Tech

Industry: Computer Software

Years of experience: 20 years

Company name: HEALTHEDGE

Company size: 1,500 employees

Role in this company: I was responsible for ensuring delivery excellence of our software across our customer base (primarily large US Health Plans). I led the following teams; Delivery Executives (responsible for presales and executive sponsors throughout implementation), Transformation Management Office (PMO, new GTM service offerings and internal delivery accelerators), Customer Delivery and Agile Services for production customers.

Company name: Welltok

Company size: 500 employees

Role in this company: As the SVP of Engagement Services I was general manager of the division responsible for multi-channel communication solutions (analytics, product, engineering, services and support). We provided data driven, variable messaging across text, email, live agent, print and IVR campaigns designed to engage members of Health Plans to take the necessary actions for manage their health and well being.

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team