Company name: ACI Worldwide

Company size: 5,000 employees

Role in this company: Led growth strategy for B2B SaaS products on cloud in Biller segment ($700M). Identified target market from thorough market research, competitive analysis, and internal capability assessment. Crafted strategy addressing product and partner readiness, market positioning, and customer experience. Collaborated across functions to define and execute roadmap. Hired and mentored global product team, guided team to end-to-end product development from ideation to post launch. Managed $10M budget.

Company name: Mastercard

Company size: 25,000 employees

Role in this company: Developed API-based bill payment solution for enhanced bill payment experience to bank consumers. Led team to manage full product life cycle from ideation to implementation. Managed strategic partnerships.  Launched bill payment product in North America market successfully, integrating with 3 of top 20 US banks in first year.  Led end-to-end development of Biller Directory, B2B SaaS customer-facing portal, providing self-service abilities to biller service providers and banks

Company name: Wells Fargo

Company size: 100,000 employees

Role in this company: Led strategic business programs and cross-organizational teams from sales, IT, business services, marketing, and operations. Programs included strategic consultancy to business, business process changes, digital transformation, and product innovation. 🔷 Managed multi-year program to set up new operations department to automate service requests, reducing 50 headcounts, improving service quality 50%, and building standardized policies and procedures.