aurelia Pollet
MessageRoles available for:
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Fractional
-
Consulting
-
Contract
-
Interim
-
Claremont, California, United States
aurelia Pollet
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Claremont, California, United States
Experience
Strengths in this role: Problem solving Operation excellence Empathy Extreme Ownership Hands-on leader Team building coaching and training Sales management
Industry Group: Consumer Goods
Industry: Luxury Goods & Jewelry
Years of experience: 15 years
Company name: Louis Vuitton
Company size: 40,000 employees
Role in this company: I managed After sales and Quality operations including call center services for the Americas (US, Canada, Mexico Brazil) fro 148 stores, managing over 100+ employees.
Strengths in this role: Funnel management Leads generation Stewardship Operation Excellence Training and coaching Strategic planning Budgeting
Industry Group: Organization
Industry: Non-profit Organization Management
Years of experience: 3 years
Company name: Alder
Company size: 25 employees
Role in this company: Alder is non profit, impact community that connects high-net-worth leaders in the country. I was in charge of managing all facets of the membership from member acquisition to onboarding, renewals, stewardship, customer experience and revenue operations.
Strengths in this role: Creativity Technology innovation Customer centricity Empathy Team building and Leadership Interpersonal communication
Industry Group: Manufacturing
Industry: Furniture
Years of experience: 3 years
Company name: Exemplis
Company size: 800 employees
Role in this company: Exemplis is a B2B contract furniture company. I managed the day to day of the contact center as well as anything related to our Client Experience. Listen to this podcast I made if you'd like to know more: https://www.customerbliss.com/podcasts/how-exemplis-commits-to-company-culture-cx-improvement/
