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Aziz Keissi

AK
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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Victoria, British Columbia, Canada
AK
Message

Aziz Keissi

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Victoria, British Columbia, Canada
Experience

Fractional role

  • This is a Fractional role Vice President of Customer Success and Support

Strengths in this role: As a VP of Customer Success and Support, my strengths are transforming post-sale operations into scalable, revenue-driving functions. Strategically, I’ve built CS and Support orgs that are not just reactive, but proactively engaged in driving adoption, renewal, and expansion anchored in a strong customer journey framework. Operationally, I excel at designing onboarding and support flows that accelerate time-to-value and reduce churn.

Industry Group: High Tech

Industry: Computer Software

Years of experience: 15 years

Company name: ElectroNeek Robotics

Company size: 200 employees

Role in this company: Developed and executed a comprehensive customer success and support strategy, from pre-sales acquisition to post-implementation support and onboarding, focusing on maximizing customer value and achieving their business goals through AI-based solutions.

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team