Aziz Keissi
Roles available for:
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Fractional
-
Consulting
-
Contract
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Interim
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Victoria, British Columbia, Canada
Aziz Keissi
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Victoria, British Columbia, Canada
Experience
Fractional role
Strengths in this role: As a VP of Customer Success and Support, my strengths are transforming post-sale operations into scalable, revenue-driving functions. Strategically, I’ve built CS and Support orgs that are not just reactive, but proactively engaged in driving adoption, renewal, and expansion anchored in a strong customer journey framework. Operationally, I excel at designing onboarding and support flows that accelerate time-to-value and reduce churn.
Industry Group: High Tech
Industry: Computer Software
Years of experience: 15 years
Company name: ElectroNeek Robotics
Company size: 200 employees
Role in this company: Developed and executed a comprehensive customer success and support strategy, from pre-sales acquisition to post-implementation support and onboarding, focusing on maximizing customer value and achieving their business goals through AI-based solutions.