Benjamin Cole
BC
MessageRoles available for:
-
Fractional
-
Consulting
-
Contract
- Interim
-
Los Angeles, California, United States
BC
Benjamin Cole
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Roles available for:
-
Fractional
-
Consulting
-
Contract
- Interim
-
Los Angeles, California, United States
Experience
Strengths in this role: Executive communication Strategic thinking & development Leadership coaching
Industry Group: Consumer Goods
Industry: Furniture
Years of experience: 4 years
Industry Group: Manufacturing
Industry: Consumer Goods
Years of experience: 4 years
Company name: Ruggable
Company size: 2,000 employees
Role in this company: I built out the entire Customer Experience Department which included out Customer Support Team, Customer Insights, and Customer Programs such as Samples, Warranty, Returns & Exchanges, and more. I inherited a team of 6 and grew the team to roughly 60 all while building our SOPs and KPIs as well as measures for success
