Chandra Baliga
Roles available for:
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Fractional
-
Consulting
-
Contract
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Interim
-
San Jose, California, United States
Chandra Baliga
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
San Jose, California, United States
Experience
Strengths in this role: Fraud and Disputes Risk and Compliance M&A Product Alignment and Integration Platform Modernization and Transformation Executive Stakeholder Alignment Change Management Coaching and People Development Multi-Year Roadmap Strategy
Industry Group: Finance
Industry: Financial Services
Years of experience: 16 years
Company name: Visa
Company size: 34,000 employees
Role in this company: Led 14-person global team governing a $400M+ fraud and dispute portfolio at Visa. Owned multi-year roadmaps across payment risk, fraud decisioning, and dispute resolution in international markets. Transitioned a multi-billion-dollar legacy ecosystem to cloud-native architecture, delivering 15% YoY revenue growth and launching an AI fraud platform that automated 20% of friendly-fraud disputes within six months.
Company name: Charles Schwab
Company size: 33,000 employees
Role in this company: Led a 40+ person organization including people managers at Charles Schwab, owning end-to-end platform strategy across high-concurrency money-movement systems in a regulated financial environment. Directed product workstreams for the $26B TD Ameritrade merger, meeting SEC/FINRA requirements while migrating millions of accounts with zero disruption. Delivered 99.999% platform reliability and 25% MAU growth across omnichannel experiences.