Company name: Visa

Company size: 34,000 employees

Role in this company: Owned a $400M disputes portfolio combating fraud; led industry-first AI-powered dispute products across the full lifecycle, autonomously resolving ~20% of fraud disputes within 6 months and driving 15% YoY revenue growth using AI/ML on transactional, behavioral, and open banking data. Also led payment ecosystem modernization for a top global transaction network, re-architecting authorization infrastructure for tokenized/virtual wallets, partnering with European banks on go-to-market.

Company name: Charles Schwab

Company size: 33,000 employees

Role in this company: Led 3 connected bets across web/desktop/mobile serving 14M+ customers: 0-to-1 products in a competitive market, new identity/payments/money movement capabilities at scale, and risk/fraud/compliance foundations supporting rapid growth incl. multi-year M&A integration. Drove 40% increase in self-service adoption, re-engineered platform for real-time payments, and led tech integration for a major platform consolidation, migrating millions of accounts onto a single platform.