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DIANE DUCKWORTH
MessageRoles available for:
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Fractional
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Consulting
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Contract
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Interim
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Zaragoza, Zaragoza, Spain
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Country experience:
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United States of America
Northern America -
United Kingdom of Great Britain and Northern Ireland
Northern Europe -
Spain
Southern Europe -
Mexico
Central America -
China
Eastern Asia -
Germany
Western Europe
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Languages:
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Spanish
SpanishLevel: Fluent
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Spanish
Achievements
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Expertise
Customer Experience CX / Global Marketing / Employee Experience EX / CRM / Digital Marketing / / Global Automotive -
Services
Expertise in customer experience design and customer marketing through digital, big data and analytics, CRM and marketing technologies, and customer journeys.
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Employees
overseen
40 employees
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Budget overseen
$ 85,000,000
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DIANE DUCKWORTH
Add to favorites
Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Zaragoza, Zaragoza, Spain
-
Country experience:
-
United States of America
Northern America -
United Kingdom of Great Britain and Northern Ireland
Northern Europe -
Spain
Southern Europe -
Mexico
Central America -
China
Eastern Asia -
Germany
Western Europe
-
-
Languages:
-
Spanish
SpanishLevel: Fluent
-
Spanish
Achievements
Why hire me in a fractional role
Experience
Strengths in this role: Customer Experience CX / Global Marketing / Employee Experience EX / CRM / Digital Marketing / / Global Automotive
Industry Group: Manufacturing
Industry: Automotive
Years of experience: 20 years
Industry Group: Corporate
Industry: Management Consulting
Years of experience: 20 years
Company name: General Motors
Company size: 200,000 employees
Role in this company: Through her career working first in management consulting and then two decades in the global automotive industry, Diane has extensive experience transforming capabilities and technologies across global organizations. And Diane has been at the starting edge of the Customer Digital Age, creating Digital, CRM, and CX strategies that drive excellence into the customer experience.
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Degrees & accreditations
Master of International Business Studies, University of South Carolina, USA
Bachelor of Science, Management Science, Massachusetts Institute of Technology MIT
Customer Experience Management. Strativity Group. London UK
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Success story
Diane is passionate about enabling teams and organizations to grow their success through adopting technology, leading practices, and innovation. Today she works through multiple channels including a start-up and a network of organizational and leadership coaches developing client capabilities and growth. She has lived in and worked with markets in North America, Europe, South America and Asia.
