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DIANE DUCKWORTH

Message

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCMO

Fractional Chief Marketing Officer

FCCO

Fractional Chief Customer Officer

FCXO

Fractional Chief Experience Officer

  • Zaragoza, Zaragoza, Spain
  • Country experience:
    • United States of America
      Northern America

    • United Kingdom of Great Britain and Northern Ireland
      Northern Europe

    • Spain
      Southern Europe

    • Mexico
      Central America

    • China
      Eastern Asia

    • Germany
      Western Europe

  • Languages:
    • Spanish
      Spanish
      Level: Fluent
Achievements
Charter
Message
  • Expertise
    Customer Experience CX / Global Marketing / Employee Experience EX / CRM / Digital Marketing / / Global Automotive
  • Services

    Expertise in customer experience design and customer marketing through digital, big data and analytics, CRM and marketing technologies, and customer journeys.

  • Employees overseen

    40 employees

  • Budget overseen

    $ 85,000,000

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DIANE DUCKWORTH

Add to favorites

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCMO

Fractional Chief Marketing Officer

FCCO

Fractional Chief Customer Officer

FCXO

Fractional Chief Experience Officer

  • Zaragoza, Zaragoza, Spain
  • Country experience:
    • United States of America
      Northern America

    • United Kingdom of Great Britain and Northern Ireland
      Northern Europe

    • Spain
      Southern Europe

    • Mexico
      Central America

    • China
      Eastern Asia

    • Germany
      Western Europe

  • Languages:
    • Spanish
      Spanish
      Level: Fluent
Achievements
Charter
Why hire me in a fractional role
Data-driven, focused on problem-solving, and passionate about customers, Diane integrates the science and art of business, defining new ways to do things through technology and innovation.
Experience
  • CX executive and business capabilities innovator

Strengths in this role: Customer Experience CX / Global Marketing / Employee Experience EX / CRM / Digital Marketing / / Global Automotive

Industry Group: Manufacturing

Industry: Automotive

Years of experience: 20 years

Industry Group: Corporate

Industry: Management Consulting

Years of experience: 20 years

Company name: General Motors

Company size: 200,000 employees

Role in this company: Through her career working first in management consulting and then two decades in the global automotive industry, Diane has extensive experience transforming capabilities and technologies across global organizations. And Diane has been at the starting edge of the Customer Digital Age, creating Digital, CRM, and CX strategies that drive excellence into the customer experience.

  • Degrees & accreditations

    Master of International Business Studies, University of South Carolina, USA

    Bachelor of Science, Management Science, Massachusetts Institute of Technology MIT

    Customer Experience Management. Strativity Group. London UK

  • Success story

    Diane is passionate about enabling teams and organizations to grow their success through adopting technology, leading practices, and innovation. Today she works through multiple channels including a start-up and a network of organizational and leadership coaches developing client capabilities and growth. She has lived in and worked with markets in North America, Europe, South America and Asia.

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team