Hena Raina hena
MessageRoles available for:
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Fractional
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Consulting
-
Contract
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Interim
-
Los Angeles, California, United States
Achievements
Hena Raina hena
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Los Angeles, California, United States
Achievements
Experience
Fractional role
- This is a Fractional role Chief Information Officer
- This is a Fractional role Chief Technology Officer
- Head - Global Technology Centre
- This is a Fractional role Chief Technology Innovation Officer
Strengths in this role: Creative Problem Solving, Customer-Focused Critical Thinking, Motivating/Coaching, Ownership, People Management, Leadership, Strategic Thinking, Team Support & Performance, Stakeholders, Cross-Functional
Industry Group: Finance
Industry: Banking
Years of experience: 25 years
Company name: Piramal Finance
Company size: 16,035 employees
Role in this company: I led software and GenAI development, cutting IT Opex by 20% and saving USD $10M which elevated profitability by 25% within 8 weeks. I implemented cybersecurity measures that reduced security incidents by 30%, safeguarding sensitive data and maintaining customer trust over the same period. By leveraging cutting-edge tools, I achieved significant cost savings and boosted profitability.
Strengths in this role: Stakeholder Alignment, Creative Problem Solving, Customer-Focused, Ownership, People Management, Problem Solving Skills, Strategic Thinking, Team Performance, Leadership, Problem Solving, Building Relationships
Industry Group: Finance
Industry: Banking
Years of experience: 25 years
Company name: Valley Strong
Company size: 600 employees
Role in this company: I generated $500M in revenue synergy through digital projects and provided board-level recommendations, leading to increased business performance and profitability within 2 quarters. I enhanced operational efficiencies by 5X, reducing KYC and onboarding time from 120 minutes to 5 minutes, resulting in a million transaction processing increase. Additionally, I directed a digital transformation that resulted in a 30% boost in online sales, generating $5M in additional annual revenue.
Company name: CDK Global
Company size: 6,500 employees
Role in this company: I enhanced customer support services by 600%, slashed outages by 60%, and preserved USD 25 Mn, leading to improved operational efficiency and cost savings. I identified and recommended $250M in operating expense reduction opportunities across shared services functions, resulting in improved cost efficiency and increased profitability.
Strengths in this role: Stakeholder Alignment, Creative Problem Solving, Customer-Focused, Ownership, People Management, Problem Solving Skills, Strategic Thinking, Team Performance, Leadership, Problem Solving, Building Relationships
Industry Group: Finance
Industry: Banking
Years of experience: 25 years
Company name: Citibank
Company size: 240,000 employees
Role in this company: As the Head of the Global Technology Centre (GTC), I am responsible for delivering operations and application delivery (application/platform development), as well as technology infrastructure and services across various lines of business globally, managing over 3,000 applications and 50,000 servers with a budget of USD 500M. Reporting to the COO of Citibank, US, and the Citibank India Head, I lead a team of 1,000 full-time employees.
Strengths in this role: Creative Problem Solving, Customer-Focused Critical Thinking, Motivating/Coaching, Ownership, People Management, Leadership, Strategic Thinking, Team Support & Performance, Stakeholders, Cross-Functional
Industry: Information Services
Years of experience: 5 years
Company name: Enterprise Minds
Company size: 600 employees
Role in this company: Pioneered GenAI development product innovation by integrating ChatGPT and LLMs into the customer journey of a new SaaS platform, cutting time-to-market by 40% and accelerating early user adoption by 35%, resulting in KPIs exceeding industry benchmarks. Leveraged advanced AI tools to optimize product development cycles, achieving process efficiencies valued at USD $50M.
