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Hena Raina hena
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Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Los Angeles, California, United States
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Country experience:
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United States of America
Northern America -
India
Southern Asia
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Languages:
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English
EnglishLevel: Native
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English
Achievements
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Expertise
Strategy, Budgeting & Forecasting, Product Management, Technology Prototypes, Solution Design and Architecture Divestitures, M&A Strategic Initiatives, Process Service Management, Software, Engineering, Strategic Systems, Change Control, Coaching, Cost Structures, Development Lifecycle, Escalation, Point-Growth Opportunities -
Services
Demonstrated effectiveness in guiding an organization to substantially increase their ability to identify new business opportunities, increase revenue, expand margins, shutdown unprofitable segments and improve the ROI leveraging cutting edge technologies
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Employees
overseen
1,000 employees
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Budget overseen
$ 500,000,000
Share
Hena Raina hena
Add to favorites
Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Los Angeles, California, United States
-
Country experience:
-
United States of America
Northern America -
India
Southern Asia
-
-
Languages:
-
English
EnglishLevel: Native
-
English
Achievements
Why hire me in a fractional role
Experience
Fractional role
- This is a Fractional role Chief Information Officer
- This is a Fractional role Chief Technology Officer
- Head - Global Technology Centre
- This is a Fractional role Chief Technology Innovation Officer
Strengths in this role: Creative Problem Solving, Customer-Focused Critical Thinking, Motivating/Coaching, Ownership, People Management, Leadership, Strategic Thinking, Team Support & Performance, Stakeholders, Cross-Functional
Industry Group: Finance
Industry: Banking
Years of experience: 25 years
Company name: Piramal Finance
Company size: 16,035 employees
Role in this company: I led software and GenAI development, cutting IT Opex by 20% and saving USD $10M which elevated profitability by 25% within 8 weeks. I implemented cybersecurity measures that reduced security incidents by 30%, safeguarding sensitive data and maintaining customer trust over the same period. By leveraging cutting-edge tools, I achieved significant cost savings and boosted profitability.
Strengths in this role: Stakeholder Alignment, Creative Problem Solving, Customer-Focused, Ownership, People Management, Problem Solving Skills, Strategic Thinking, Team Performance, Leadership, Problem Solving, Building Relationships
Industry Group: Finance
Industry: Banking
Years of experience: 25 years
Company name: Valley Strong
Company size: 600 employees
Role in this company: I generated $500M in revenue synergy through digital projects and provided board-level recommendations, leading to increased business performance and profitability within 2 quarters. I enhanced operational efficiencies by 5X, reducing KYC and onboarding time from 120 minutes to 5 minutes, resulting in a million transaction processing increase. Additionally, I directed a digital transformation that resulted in a 30% boost in online sales, generating $5M in additional annual revenue.
Company name: CDK Global
Company size: 6,500 employees
Role in this company: I enhanced customer support services by 600%, slashed outages by 60%, and preserved USD 25 Mn, leading to improved operational efficiency and cost savings. I identified and recommended $250M in operating expense reduction opportunities across shared services functions, resulting in improved cost efficiency and increased profitability.
Strengths in this role: Stakeholder Alignment, Creative Problem Solving, Customer-Focused, Ownership, People Management, Problem Solving Skills, Strategic Thinking, Team Performance, Leadership, Problem Solving, Building Relationships
Industry Group: Finance
Industry: Banking
Years of experience: 25 years
Company name: Citibank
Company size: 240,000 employees
Role in this company: As the Head of the Global Technology Centre (GTC), I am responsible for delivering operations and application delivery (application/platform development), as well as technology infrastructure and services across various lines of business globally, managing over 3,000 applications and 50,000 servers with a budget of USD 500M. Reporting to the COO of Citibank, US, and the Citibank India Head, I lead a team of 1,000 full-time employees.
Strengths in this role: Creative Problem Solving, Customer-Focused Critical Thinking, Motivating/Coaching, Ownership, People Management, Leadership, Strategic Thinking, Team Support & Performance, Stakeholders, Cross-Functional
Industry: Information Services
Years of experience: 5 years
Company name: Enterprise Minds
Company size: 600 employees
Role in this company: Pioneered GenAI development product innovation by integrating ChatGPT and LLMs into the customer journey of a new SaaS platform, cutting time-to-market by 40% and accelerating early user adoption by 35%, resulting in KPIs exceeding industry benchmarks. Leveraged advanced AI tools to optimize product development cycles, achieving process efficiencies valued at USD $50M.
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Board membership
Company: CDK Global
Position: Chairperson
From: 12/31/2020
To: 09/01/2021
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Degrees & accreditations
BE Comp Sc Engineering
Post Graduate in AI/ML
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Success story
At Citibank, I served in a hybrid CTO/CIO/CPO capacity, leading a 1000 member global technology team across the U.S. and India. I drove a large-scale modernization of application and infrastructure services, migrating legacy systems to Microsoft Azure. This transformation elevated hosting availability to 99.99%, enhanced support service efficiency by 600%, reduced outages by 60%, and generated cost savings exceeding USD 25 million.
