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Hena Raina hena

Message Download Resume

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCTO

Fractional Chief Technology Officer

  • Los Angeles, California, United States
  • Country experience:
    • United States of America
      Northern America

    • India
      Southern Asia

  • Languages:
    • English
      English
      Level: Native
Achievements
Charter
Message Download Resume
  • Expertise
    Strategy, Budgeting & Forecasting, Product Management, Technology Prototypes, Solution Design and Architecture Divestitures, M&A Strategic Initiatives, Process Service Management, Software, Engineering, Strategic Systems, Change Control, Coaching, Cost Structures, Development Lifecycle, Escalation, Point-Growth Opportunities
  • Services

    Demonstrated effectiveness in guiding an organization to substantially increase their ability to identify new business opportunities, increase revenue, expand margins, shutdown unprofitable segments and improve the ROI leveraging cutting edge technologies

  • Employees overseen

    1,000 employees

  • Budget overseen

    $ 500,000,000

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Hena Raina hena

Add to favorites

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCTO

Fractional Chief Technology Officer

  • Los Angeles, California, United States
  • Country experience:
    • United States of America
      Northern America

    • India
      Southern Asia

  • Languages:
    • English
      English
      Level: Native
Achievements
Charter
Why hire me in a fractional role
With a focus on achieving technology excellence, I offer specialization in the following key areas: Commercial Product Development & Product Strategy, Technology Strategy, Software-as-a-Service (SaaS), Public/Private Cloud Software/Web/Mobile Development, Agile Practices, Software Architecture & Platform Design, Data Analytics, New Product Introduction, and Technology Due Diligence Acquisitions & Integrations.
Experience

Fractional role

  • This is a Fractional role Chief Information Officer
  • This is a Fractional role Chief Technology Officer
  • Head - Global Technology Centre
  • This is a Fractional role Chief Technology Innovation Officer

Strengths in this role: Creative Problem Solving, Customer-Focused Critical Thinking, Motivating/Coaching, Ownership, People Management, Leadership, Strategic Thinking, Team Support & Performance, Stakeholders, Cross-Functional

Industry Group: Finance

Industry: Banking

Years of experience: 25 years

Company name: Piramal Finance

Company size: 16,035 employees

Role in this company: I led software and GenAI development, cutting IT Opex by 20% and saving USD $10M which elevated profitability by 25% within 8 weeks. I implemented cybersecurity measures that reduced security incidents by 30%, safeguarding sensitive data and maintaining customer trust over the same period. By leveraging cutting-edge tools, I achieved significant cost savings and boosted profitability.

Strengths in this role: Stakeholder Alignment, Creative Problem Solving, Customer-Focused, Ownership, People Management, Problem Solving Skills, Strategic Thinking, Team Performance, Leadership, Problem Solving, Building Relationships

Industry Group: Finance

Industry: Banking

Years of experience: 25 years

Company name: Valley Strong

Company size: 600 employees

Role in this company: I generated $500M in revenue synergy through digital projects and provided board-level recommendations, leading to increased business performance and profitability within 2 quarters. I enhanced operational efficiencies by 5X, reducing KYC and onboarding time from 120 minutes to 5 minutes, resulting in a million transaction processing increase. Additionally, I directed a digital transformation that resulted in a 30% boost in online sales, generating $5M in additional annual revenue.

Company name: CDK Global

Company size: 6,500 employees

Role in this company: I enhanced customer support services by 600%, slashed outages by 60%, and preserved USD 25 Mn, leading to improved operational efficiency and cost savings. I identified and recommended $250M in operating expense reduction opportunities across shared services functions, resulting in improved cost efficiency and increased profitability.

Strengths in this role: Stakeholder Alignment, Creative Problem Solving, Customer-Focused, Ownership, People Management, Problem Solving Skills, Strategic Thinking, Team Performance, Leadership, Problem Solving, Building Relationships

Industry Group: Finance

Industry: Banking

Years of experience: 25 years

Company name: Citibank

Company size: 240,000 employees

Role in this company: As the Head of the Global Technology Centre (GTC), I am responsible for delivering operations and application delivery (application/platform development), as well as technology infrastructure and services across various lines of business globally, managing over 3,000 applications and 50,000 servers with a budget of USD 500M. Reporting to the COO of Citibank, US, and the Citibank India Head, I lead a team of 1,000 full-time employees.

Strengths in this role: Creative Problem Solving, Customer-Focused Critical Thinking, Motivating/Coaching, Ownership, People Management, Leadership, Strategic Thinking, Team Support & Performance, Stakeholders, Cross-Functional

Industry: Information Services

Years of experience: 5 years

Company name: Enterprise Minds

Company size: 600 employees

Role in this company: Pioneered GenAI development product innovation by integrating ChatGPT and LLMs into the customer journey of a new SaaS platform, cutting time-to-market by 40% and accelerating early user adoption by 35%, resulting in KPIs exceeding industry benchmarks. Leveraged advanced AI tools to optimize product development cycles, achieving process efficiencies valued at USD $50M.

  • Board membership

    Company: CDK Global

    Position: Chairperson

    From: 12/31/2020

    To: 09/01/2021

  • Degrees & accreditations

    BE Comp Sc Engineering

    Post Graduate in AI/ML

  • Success story

    At Citibank, I served in a hybrid CTO/CIO/CPO capacity, leading a 1000 member global technology team across the U.S. and India. I drove a large-scale modernization of application and infrastructure services, migrating legacy systems to Microsoft Azure. This transformation elevated hosting availability to 99.99%, enhanced support service efficiency by 600%, reduced outages by 60%, and generated cost savings exceeding USD 25 million.

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
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