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Jackie Bondanza

Message

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCEO

Fractional Chief Executive Officer

FCOO

Fractional Chief Operations Officer

  • Kenwood, California, United States
  • http://www.houndstownusa.com
  • Country experience:
    • United States of America
      Northern America

  • Languages:
    • English
      English
      Level: Native
Achievements
Charter
Message
  • Expertise
    EOS, Franchising, B2C Services, Leadership, Brand Building
  • Services

    As a founder and former CEO and COO of my own company, I now offer fractional CEO and COO services as well as consulting, business, and founder to founder coaching through critical growth phases including M&A.

  • Employees overseen

    35 employees

  • Budget overseen

    $ 50,000,000

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Jackie Bondanza

Add to favorites

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCEO

Fractional Chief Executive Officer

FCOO

Fractional Chief Operations Officer

  • Kenwood, California, United States
  • http://www.houndstownusa.com
  • Country experience:
    • United States of America
      Northern America

  • Languages:
    • English
      English
      Level: Native
Achievements
Charter
Why hire me in a fractional role
From my experience building my own business, I understand the journey well, along with the mentality, commitment, strategy, and capitalization it takes to get a brand to scale while preserving culture and values. My own journey offers the unique experience of truly being able walk beside a founder or c-suite executive every step of the way during the business scaling process. As a strategist, not a theorist. As hands-on, real-life support; not just as an advisor. To drive real results.
Experience
  • CEO
  • COO

Strengths in this role: Leadership, EOS, Franchising, Coaching, Management, Brand Building Built and led my company from 1 store to 100+ in 14 years — building and leading a full executive team, building brand enterprise value while expanding a national footprint, and institutionalizing the operating model for long-term scale. Scaled the franchise system to 100+ operating locations while maintaining brand integrity and culture. Grew system-wide revenue to over $50M.

Industry Group: Service Sector

Industry: Consumer Services

Years of experience: 14 years

Industry Group: Organization

Industry: Consumer Services

Years of experience: 14 years

Company name: Hounds Town USA

Company size: 25 employees

Role in this company: I am the founder and former COO and CEO of Hounds Town, a pet care franchise I built to over 100 locations. I recently stepped out of the day to day and moved into the Chairwoman of the Board seat, providing strategic direction and accountability to my on the ground team. I founded Hounds Town in 2013 and have sat in every seat in the company, giving me a very unique perspective on building a company from the inside out. 

Strengths in this role: Leadership, EOS, Integration, Coaching, Franchising, Strategy, Communication, Team Building, Brand Building I built my company from a concept into a scalable, award-winning franchise system — designing the infrastructure, standards, and support model that made rapid national expansion possible. This required a 30,000 foot view of the business to see and understand its inner workings, enabling the company to operate to its highest degree of efficiency with limited resources.

Industry Group: Service Sector

Industry: Consumer Services

Years of experience: 14 years

Industry Group: Organization

Industry: Consumer Services

Years of experience: 14 years

Company name: Hounds Town USA

Company size: 25 employees

Role in this company: Built and led my own company from one store to over 100, building and leading a full executive team and institutionalizing the operating model for long-term scale. Scaled the franchise system to 100+ operating locations while maintaining brand integrity and culture, building extensive enterprise value and system-wide revenue to over $50M. Designed and implemented all operational systems, processes, and tools that became the scalable backbone of the franchise model.

  • Board membership

    Company: Hounds Town USA

    Position: Chairwoman of the Board

    From: 04/01/2024

    To: Present

    Company: Hounds Town Charities

    Position: President

    From: 01/01/2014

    To: Present

    Company: Campaign One at a Time

    Position: Board Member

    From: 04/01/2021

    To: 12/31/2023

  • Degrees & accreditations

    EOS Integrator Certification · EOS Worldwide, May 2026

    Certified Franchise Executive (CFE) · International Franchise Association (IFA), 2024

    Leading with Finance Course · Harvard Business School Online, 2022

    Guest Lecturer, Entrepreneurship & Franchising · Adelphi University School of Business, 2022

    M.A., Journalism · California State University, Northridge, 2006

    B.A., Communication & Business · University of Scranton, 2002

  • Membership & affiliations

    EOS Worldwide

    International Franchising Association

  • Success story

    I had an idea on a train ride to work one morning that turned into a $50 million dollar a year business and a national franchise. The idea came from my dog, Maggie, and the lack of care I could find for her while I worked. I started Hounds Town to help dogs like her and pet owners like me. In 14 years, I took the company from concept to over 100 locations. Along the way, we have been recognized on the Inc. 5,000's Fastest Growing Companies in the country list for the last three years!

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