Jackie Bondanza

Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Kenwood, California, United States
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http://www.houndstownusa.com
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Country experience:
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United States of America
Northern America
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Languages:
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English
EnglishLevel: Native
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English
Achievements

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Expertise
EOS, Franchising, B2C Services, Leadership, Brand Building -
Services
As a founder and former CEO and COO of my own company, I now offer fractional CEO and COO services as well as consulting, business, and founder to founder coaching through critical growth phases including M&A.
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Employees overseen
35 employees
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Budget overseen
$ 50,000,000
Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Kenwood, California, United States
-
http://www.houndstownusa.com
-
Country experience:
-
United States of America
Northern America
-
-
Languages:
-
English
EnglishLevel: Native
-
English
Achievements
Why hire me in a fractional role
Experience
Strengths in this role: Leadership, EOS, Franchising, Coaching, Management, Brand Building Built and led my company from 1 store to 100+ in 14 years — building and leading a full executive team, building brand enterprise value while expanding a national footprint, and institutionalizing the operating model for long-term scale. Scaled the franchise system to 100+ operating locations while maintaining brand integrity and culture. Grew system-wide revenue to over $50M.
Industry Group: Service Sector
Industry: Consumer Services
Years of experience: 14 years
Industry Group: Organization
Industry: Consumer Services
Years of experience: 14 years
Company name: Hounds Town USA
Company size: 25 employees
Role in this company: I am the founder and former COO and CEO of Hounds Town, a pet care franchise I built to over 100 locations. I recently stepped out of the day to day and moved into the Chairwoman of the Board seat, providing strategic direction and accountability to my on the ground team. I founded Hounds Town in 2013 and have sat in every seat in the company, giving me a very unique perspective on building a company from the inside out.
Strengths in this role: Leadership, EOS, Integration, Coaching, Franchising, Strategy, Communication, Team Building, Brand Building I built my company from a concept into a scalable, award-winning franchise system — designing the infrastructure, standards, and support model that made rapid national expansion possible. This required a 30,000 foot view of the business to see and understand its inner workings, enabling the company to operate to its highest degree of efficiency with limited resources.
Industry Group: Service Sector
Industry: Consumer Services
Years of experience: 14 years
Industry Group: Organization
Industry: Consumer Services
Years of experience: 14 years
Company name: Hounds Town USA
Company size: 25 employees
Role in this company: Built and led my own company from one store to over 100, building and leading a full executive team and institutionalizing the operating model for long-term scale. Scaled the franchise system to 100+ operating locations while maintaining brand integrity and culture, building extensive enterprise value and system-wide revenue to over $50M. Designed and implemented all operational systems, processes, and tools that became the scalable backbone of the franchise model.
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Board membership
Company: Hounds Town USA
Position: Chairwoman of the Board
From: 04/01/2024
To: Present
Company: Hounds Town Charities
Position: President
From: 01/01/2014
To: Present
Company: Campaign One at a Time
Position: Board Member
From: 04/01/2021
To: 12/31/2023
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Degrees & accreditations
EOS Integrator Certification · EOS Worldwide, May 2026
Certified Franchise Executive (CFE) · International Franchise Association (IFA), 2024
Leading with Finance Course · Harvard Business School Online, 2022
Guest Lecturer, Entrepreneurship & Franchising · Adelphi University School of Business, 2022
M.A., Journalism · California State University, Northridge, 2006
B.A., Communication & Business · University of Scranton, 2002
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Membership & affiliations
EOS Worldwide
International Franchising Association
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Success story
I had an idea on a train ride to work one morning that turned into a $50 million dollar a year business and a national franchise. The idea came from my dog, Maggie, and the lack of care I could find for her while I worked. I started Hounds Town to help dogs like her and pet owners like me. In 14 years, I took the company from concept to over 100 locations. Along the way, we have been recognized on the Inc. 5,000's Fastest Growing Companies in the country list for the last three years!