Jason Livingston
Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Southern Shores, North Carolina, United States
Jason Livingston
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Southern Shores, North Carolina, United States
Experience
Fractional role
- This is a Fractional role VP Customer Experience
- This is a Fractional role Director of Global Customer Services
Strengths in this role: Communicating, Mentoring, Building, Critical Thinking, Coaching
Industry Group: High Tech
Industry: Telecommunications
Years of experience: 20 years
Company name: Riot Games
Company size: 5,000 employees
Role in this company: Contract position responsible for the successful launch of Riot's "most played game in the world", League of Legends into the CIS/Russian territory. I selected, built, coordinated, and developed the business unit, team, and operations that successfully launched the League of Legends - localized Russian game client, community engagement, web presence, esports plan, and player support teams.
Strengths in this role: Design, Vision, Mentorship, Strategy
Industry: Internet
Years of experience: 20 years
Company name: Bioware
Company size: 1,500 employees
Role in this company: I designed, developed, and delivered the customer service strategy and solution from scratch. I built the vision, concepts, tools, team, and policies & processes for over 1,500 personnel. With P&L responsibility of +50m USD in annual operations, my oversight included, in addition to the internal site in Galway, my partnerships with two of the world’s leading BPO’s and 5 additional global site locations