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Jason Livingston

JL
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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Southern Shores, North Carolina, United States
JL
Message

Jason Livingston

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Southern Shores, North Carolina, United States
Experience

Fractional role

  • This is a Fractional role VP Customer Experience
  • This is a Fractional role Director of Global Customer Services

Strengths in this role: Communicating, Mentoring, Building, Critical Thinking, Coaching

Industry Group: High Tech

Industry: Telecommunications

Years of experience: 20 years

Company name: Riot Games

Company size: 5,000 employees

Role in this company: Contract position responsible for the successful launch of Riot's "most played game in the world", League of Legends into the CIS/Russian territory. I selected, built, coordinated, and developed the business unit, team, and operations that successfully launched the League of Legends - localized Russian game client, community engagement, web presence, esports plan, and player support teams.

Strengths in this role: Design, Vision, Mentorship, Strategy

Industry: Internet

Years of experience: 20 years

Company name: Bioware

Company size: 1,500 employees

Role in this company: I designed, developed, and delivered the customer service strategy and solution from scratch. I built the vision, concepts, tools, team, and policies & processes for over 1,500 personnel. With P&L responsibility of +50m USD in annual operations, my oversight included, in addition to the internal site in Galway, my partnerships with two of the world’s leading BPO’s and 5 additional global site locations

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team