Kimberly Iacovella
Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Brooklyn, New York, United States
Achievements
Kimberly Iacovella
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Brooklyn, New York, United States
Achievements
Experience
Strengths in this role: Cross-functional program management, Global team building & leadership, Executive stakeholder communication, KPI framework design & performance tracking, Change management, Process design & workflow optimization, Vendor evaluation & selection, Data-driven decision making, Coaching & mentoring, Resource planning & capacity management
Industry Group: Finance
Industry: Banking
Years of experience: 14 years
Company name: Citi
Company size: 226,000 employees
Role in this company: Led enterprise-wide digital platform transformation from vendor selection through go-live, achieving >95% user adoption across 60+ countries and 2,500+ users. Built and managed global centralized scheduling team, growing from 10 to 19 FTE across Canada, India, UK, and US. Defined resource scheduling principles, procedures, key reports, and executive scorecard metrics cascaded department-wide. Designed KPI dashboards from the ground up, transitioning from manual reporting to Cognos and Tableau.