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Kimberly Iacovella

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Assets

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCOO

Fractional Chief Operating Officer

  • Brooklyn, New York, United States
  • Assets
  • Country experience:
    • United States of America
      Northern America

  • Languages:
    • English
      English
      Level: Fluent
Achievements
Charter
Message Download Resume
  • Expertise
  • Employees overseen

    18 employees

  • Budget overseen

    $ 1,000,000

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Kimberly Iacovella

Add to favorites

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCOO

Fractional Chief Operating Officer

  • Brooklyn, New York, United States
  • Assets
  • Country experience:
    • United States of America
      Northern America

  • Languages:
    • English
      English
      Level: Fluent
Achievements
Charter
Why hire me in a fractional role
I'm built for the messy middle — that stage where a company has outgrown founder-led operations but isn't ready for a full-time COO. I bring 15+ years of operational leadership from Citi and financial services, but I work like a startup operator: hands-on, embedded with your team, building the systems and rhythms that let you scale without breaking. You get senior-level execution without the full-time overhead, and I move fast — most clients see impact within the first 30 days.
Experience
  • Director, Global Head of Resource Scheduling

Strengths in this role: Cross-functional program management, Global team building & leadership, Executive stakeholder communication, KPI framework design & performance tracking, Change management, Process design & workflow optimization, Vendor evaluation & selection, Data-driven decision making, Coaching & mentoring, Resource planning & capacity management

Industry Group: Finance

Industry: Banking

Years of experience: 14 years

Company name: Citi

Company size: 226,000 employees

Role in this company: Led enterprise-wide digital platform transformation from vendor selection through go-live, achieving >95% user adoption across 60+ countries and 2,500+ users. Built and managed global centralized scheduling team, growing from 10 to 19 FTE across Canada, India, UK, and US. Defined resource scheduling principles, procedures, key reports, and executive scorecard metrics cascaded department-wide. Designed KPI dashboards from the ground up, transitioning from manual reporting to Cognos and Tableau.

  • Degrees & accreditations

    Masters of Science in Mathematics Education (grades 7 through 12)

    Masters in business administration

    Bachelors of science and business administration

    Project management professional certification

    Professional scrum master 1 certification

  • Membership & affiliations

    Project management Institute

  • Success story

    Midway through a high-visibility strategic implementation at Citi, the project stalled and I was pulled in as PM — mid-flight, no ramp-up. I assessed the situation, restructured workstreams, aligned stakeholders across business lines, and delivered in 37 days. That's how I approach fractional work: parachute in, diagnose fast, build the plan, execute. I bring 15+ years of operational leadership and thrive in the ambiguity of high-growth environments.

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