Lehanne Doyle
MessageRoles available for:
-
Fractional
-
Consulting
-
Contract
- Interim
-
Roanoke, Texas, United States
Lehanne Doyle
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Roles available for:
-
Fractional
-
Consulting
-
Contract
- Interim
-
Roanoke, Texas, United States
Experience
Strengths in this role: Develop and equip high-performing teams Strategic Planning Voice of Customer for Product Evolution Problem Solving Project Management Contract Negotiation Customer Adoption Process Improvement Consulting - Healthcare Process Improvement Customer Acquisition
Industry Group: High Tech
Industry: Computer Software
Years of experience: 15 years
Industry Group: Organization
Industry: Civic & Social Organization
Years of experience: 5 years
Industry Group: Health
Industry: Hospital & Health Care
Years of experience: 25 years
Company name: Pieces Tech
Company size: 50 employees
Role in this company: Lead multiple teams focused on all thinks customer. Teams cover sales, implementation, account management, and help desk. In this role I set up team structure, success criteria and led team toward growth of the business.
Strengths in this role: Mentorship, Strategy, Start-up, Process Improvement, Flexibility, Sales, Client Retention, Product adoption
Industry Group: Health
Industry: Biotechnology
Years of experience: 6 years
Company name: Pieces Tech
Company size: 50 employees
Role in this company: Established Client Success department with OKR’s, upsell, renewal and utilization metrics. Empowered the implementation team to drive timelines and improve processes. Partnered with departmental directors to develop and implement account management playbook for outreach, that focused on increased client utilization and renewals. Partnered with sales and marketing on client and prospective client communication and outreach plans. Support sales efforts with a subject matter expertise strategy.
