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Madhu Chamarty

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • San Francisco, California, United States
MC
Message

Madhu Chamarty

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • San Francisco, California, United States
Experience
  • VP of Customer Success

Strengths in this role: Quarterly Business Reviews, Engaging C-Suite at Fortune 500 companies, ad hoc crisis management, negotiation and upsell strategies, people management, technical demos

Industry Group: High Tech

Industry: Internet

Years of experience: 17 years

Industry Group: High Tech

Industry: Defense & Space

Years of experience: 2 years

Company name: FirstUp

Company size: 200 employees

Role in this company: Led all customer success with Fortune 500 clients across a number of verticals, since the company's inception as the founding CS leader. Oversaw 10 CS reps with $50k-$250k ARR contracts each. Ensured near 100% customer retention, and contributed to the company's growth and eventually $350MM+ acquisition.

Company name: Cox Enterprises

Company size: 14,000 employees

Role in this company: Joined Cox as part of their $300MM acquisition of Adify, Inc. where I was one of the first 25 employees; rose to become one of 2 main CS leaders responsible for 6 of the company's 6 top 10 revenue producing clients.

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team