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Michael Chandler
MessageRoles available for:
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Fractional
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Consulting
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Contract
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Interim
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O'Fallon, Missouri, United States
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http://www.alphaleonis.consulting
Achievements
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Expertise
Customer Experience Strategy & Implementation Customer Acquisition & Retention Strategy Digital Business Transformation Innovation Frameworks & Human-Centered Design Change Management & Workforce Enablement Customer Experience Management -
Services
Strategy & Planning, Fractional Leadership, Advisory Efforts
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Michael Chandler
Add to favorites
Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
O'Fallon, Missouri, United States
-
http://www.alphaleonis.consulting
Achievements
Why hire me in a fractional role
Experience
Fractional role
Strengths in this role: Since 1998, Michael has helped companies of all sizes respond to industry changes and deliver the best possible experiences around their products and services. He helps clients understand why the transformation to being customer-centric requires deeper activation and alignment into the organization than just a new technology, communication, marketing or sales touchpoint. Michael engages with clients ranging from Mid-Market to Fortune 100.
Industry Group: Finance
Industry: Financial Services
Years of experience: 20 years
Industry Group: Health
Industry: Hospital & Health Care
Years of experience: 10 years
Industry Group: Consumer Goods
Industry: Retail
Years of experience: 10 years
Industry Group: Agriculture
Industry: Farming
Years of experience: 6 years
Company name: Citi
Company size: 200,000 employees
Role in this company: Customer Experience Strategy & Implementation, Workforce Experience Strategy & Planning, User Experience Strategy & Workflow/Process Design
Company name: Monsanto/Bayer
Company size: 100,000 employees
Role in this company: Customer Experience Strategy & Implementation, Customer Experience Management, Workforce Experience Strategy & Planning, Innovation Frameworks & Practices, User Experience Strategy & Workflow/Process Design
Company name: CHS Inc.
Company size: 13,000 employees
Role in this company: Customer Experience Strategy & Implementation, Customer Experience Management, Workforce Experience Strategy & Planning, Innovation Frameworks & Practices, User Experience Strategy & Workflow/Process Design
Company name: MilliporeSigma
Company size: 20,000 employees
Role in this company: Customer Experience Strategy & Implementation, Customer Experience Management, User Experience Strategy & Workflow/Process Design
Company name: Concordia Plan Services
Company size: 200 employees
Role in this company: Customer Experience Strategy & Implementation, Customer Experience Management
Company name: Harley-Davidson
Company size: 6,000 employees
Role in this company: Digital Business Transformation, Customer Experience Strategy
Company name: Blue Cross Blue Shield (MA, TN, KC)
Company size: 1,300 employees
Role in this company: Digital Business Transformation, Customer Experience Strategy
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Success story
What Clients Say: “Michael has been crucial in the development of my understanding of the 'big picture,' development of my long and short-term strategy and has been a trusted advisor regarding matters related to assessment and establishment of best practices and has also helped me connect with a larger Cx community in St. Louis.” Head of Cx Connected Lab Promise Venture MilliporeSigma
