Michelle R Mattear
MessageRoles available for:
-
Fractional
-
Consulting
-
Contract
- Interim
-
Vienna, Virginia, United States
Michelle R Mattear
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Roles available for:
-
Fractional
-
Consulting
-
Contract
- Interim
-
Vienna, Virginia, United States
Experience
Strengths in this role: - Coaching teams - Renewals - Churn warnings and playbook strategies - Process development - Customer relationships - Voice of the Customer (VoC) - Customer Advisory Boards (CAB)
Industry Group: High Tech
Industry: Computer & Network Security
Years of experience: 14 years
Company name: ThreatQuotient, Inc.
Company size: 100 employees
Role in this company: Built and scaled the first Customer Success Department. Hired a global team of Customer Success Engineers. Responsible for all of the renewals ($25M ARR). Contract negotiations, pricing proposals. Working with channel partners and distributors.
Company name: Sourcefire/Cisco
Company size: 90,400 employees
Role in this company: Ran the newly formed GSSO (Global Security Sales Organization) for the Public Sector and LATAM regions. Responsible for the ongoing renewals related to Sourcefire legacy products.
