Mike Hubbard
MessageRoles available for:
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Fractional
-
Consulting
-
Contract
-
Interim
-
Austin, Texas, United States
Mike Hubbard
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Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Austin, Texas, United States
Experience
Strengths in this role: − Global Professional Services − Organizational Development − Customer Success − Startup & Mature Business Development − NPS/CSAT/Utilization Improvement − Global Team Development − Profit & Loss (P&L) − Executive Relationships − Business Process Improvement − Customer Support
Industry Group: High Tech
Industry: Computer Software
Years of experience: 27 years
Company name: IBM
Company size: 280,000 employees
Role in this company: Led worldwide services in delivery of Merchandising and eCommerce software, including On Premise and SaaS solutions, and creating new service offerings. Served as Senior Services Advisor to 2 additional business units. Oversaw P&L of $20M+ annually (total $55M+) exceeding 75% billable utilization target.
Company name: SparkCognition
Company size: 400 employees
Role in this company: Lead global Services & Support organization to deliver and maintain industrial artificial intelligence solutions across multiple industries and customers. Built end-to-end organization that encompasses Professional Services, Customer Success, and Customer Support including all processes, systems, and the global team.
