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Scott Castleman

SC
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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Fairfax Station, Virginia, United States
SC
Message

Scott Castleman

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Fairfax Station, Virginia, United States
Experience
  • Chief Customer Officer

Strengths in this role: Cost-to-Serve Optimization, Customer Health Measurement, Churn Risk Identification, Customer Service Model and Department Redesign, Margin Expansion, Efficient Growth, Customer Experience, Operations Management, Leader Mentoring & Development, Utilization Efficiency

Industry Group: High Tech

Industry: Venture Capital & Private Equity

Years of experience: 20 years

Company name: Quorum

Company size: 300 employees

Role in this company: Chief Customer Officer

Company name: Cvent

Company size: 4,500 employees

Role in this company: Global Head of Client Services

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team