Shannon Schweser
Roles available for:
- Fractional
- Consulting
- Contract
- Interim
- Phoenix, Arizona, United States
Shannon Schweser
Add to favorites
Roles available for:
- Fractional
- Consulting
- Contract
- Interim
- Phoenix, Arizona, United States
Experience
Strengths in this role: Process Improvement, Account Management, Product Adoption, Project Management, Team Development, SaaS Playbooks, Customer Journey Mapping, Metic Tracking and Development
Industry Group: High Tech
Industry: Information Technology and Services
Years of experience: 13 years
Company name: Attainia
Company size: 60 employees
Role in this company: Served as member of leadership team to establish company goals, executed on strategy, and tracked KPIs. Developed and spearheaded four individual teams, including customer support engineers, client success managers, implementation and training team, and customer migration. Implemented all post-sales playbooks by overseeing multiple teams directly.
Company name: Egnyte
Company size: 1,000 employees
Role in this company: Own Customer Success for Egnyte’s Life Sciences vertical which provides secure content services and platform to over a thousand Biotech and Healthcare companies working to manage regulated data.