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Shannon Schweser

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Phoenix, Arizona, United States
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Message

Shannon Schweser

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Phoenix, Arizona, United States
Experience
  • VP of Client Success

Strengths in this role: Process Improvement, Account Management, Product Adoption, Project Management, Team Development, SaaS Playbooks, Customer Journey Mapping, Metic Tracking and Development

Industry Group: High Tech

Industry: Information Technology and Services

Years of experience: 13 years

Company name: Attainia

Company size: 60 employees

Role in this company: Served as member of leadership team to establish company goals, executed on strategy, and tracked KPIs. Developed and spearheaded four individual teams, including customer support engineers, client success managers, implementation and training team, and customer migration. Implemented all post-sales playbooks by overseeing multiple teams directly.

Company name: Egnyte

Company size: 1,000 employees

Role in this company: Own Customer Success for Egnyte’s Life Sciences vertical which provides secure content services and platform to over a thousand Biotech and Healthcare companies working to manage regulated data.

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team