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Sumitha Nathan

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • San Jose, California, United States
SN
Message

Sumitha Nathan

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • San Jose, California, United States
Experience
  • VP Customer Success
  • Director Product Marketing/ Management

Strengths in this role: Versatile, Agile, cross functional collaboration, technical skills, mentoring, coaching, open source, start ups

Industry Group: High Tech

Industry: Computer Software

Years of experience: 20 years

Industry Group: High Tech

Industry: Computer & Network Security

Years of experience: 8 years

Company name: Skyhigh Security

Company size: 800 employees

Role in this company: Managed a global Customer Success team to increase the NRR and GRR

Company name: Recurly

Company size: 275 employees

Role in this company: managed Professional Services, Support, Tech Account Managers and Sales engineers to provide a great experience throughout the customer journey

Company name: Strongloop

Company size: 30 employees

Role in this company: Early hire at the startup to help attract, acquire and convert prospects to customers providing a great developer experience.

Strengths in this role: Critical thinking, Strategy, Ecosystem, partnerships, technical skills, security

Industry Group: High Tech

Industry: Computer Software

Years of experience: 20 years

Company name: IBM

Company size: 250,000 employees

Role in this company: Focused on developer experience aspect in the customer journey. Managed a team of developer advocates to make IBM a dev friendly company

Company name: RedHat

Company size: 9,000 employees

Role in this company: Key member of OpenShift GTM focused on customer journey for developers starting on the cloud via PaaS

Company name: PerimeterX

Company size: 300 employees

Role in this company: Brought on board to help improve efficiencies in current customer journey and provide an optimal implementation and increase customer LTV

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team