James Carlough

Roles available for:
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Fractional
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Consulting
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Contract
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Interim
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Mckinney, Texas, United States
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https://www.jimcarlough.com
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Country experience:
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United States of America
Northern America -
Canada
Northern America
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Languages:
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English (US)
English (US)Level: Native
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English (US)
Achievements

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Expertise
Sales (Technology, Software, SaaS) (25+ years) Sales Leadership & Operations (30+ years) Revenue Transformation & Growth (25+ years) Healthcare Industry Experience (30+ years) Client Success & Retention (25+ years) Operational Excellence (15+ years) Team Leadership (35+ Years) Partnerships and Strategic Business Development (20+ Years) -
Employees overseen
300 employees
Roles available for:
-
Fractional
-
Consulting
-
Contract
-
Interim
-
Mckinney, Texas, United States
-
https://www.jimcarlough.com
-
Country experience:
-
United States of America
Northern America -
Canada
Northern America
-
-
Languages:
-
English (US)
English (US)Level: Native
-
English (US)
Achievements
Why hire me in a fractional role
Experience
Strengths in this role: Tripled company revenue, achieved 100%+ ARR targets multiple years, grew portfolios from <$8M to >$75M Team Building & Leadership - Expanded teams into KPI-based accountability models, managed 300+ people with highest satisfaction ratings Pipeline Development - Grew pipeline from $18M to >$50M in 6 months, added 15+ new clients in <1 year Client Retention - Maintained 98-99%+ retention, improved satisfaction 20-40% P&L Management - Managed >$100M P&Ls, cut costs by >20%
Industry Group: High Tech
Industry: Computer Software
Years of experience: 25 years
Industry Group: Health
Industry: Health, Wellness and Fitness
Years of experience: 20 years
Company name: HealthTrio
Company size: 150 employees
Role in this company: Responsible for all revenue generation activities, sales, account management, marketing, implementation services, client services, help desk services and to enable growth strategies throughout the organization.
Company name: mPulse
Company size: 500 employees
Role in this company: Responsible for all revenue generation activities, sales, account management, to enable growth strategies throughout the organization.
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Degrees & accreditations
BA - Psychology, Seton Hall University
Texas Department of Insurance Health, Life and Disability Agent
Texas Department of Insurance Property and Casualty Agent
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Membership & affiliations
Fourth Degree Knights of Columbus, Post 13044 Allen TX
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Success story
At mPulse/HealthTrio, I inherited underperforming sales with a 15% close ratio. Within 24 months, I revamped the team with KPI-based accountability, grew the qualified pipeline from $18M to $50M, and improved close ratios to 72%. Results: tripled company revenue in three years, added 100% more clients, and achieved 100%+ ARR targets for three consecutive years. Built a repeatable revenue engine, not just closed deals—that's the transformation I deliver as a Fractional CRO.