Skip to main content

Main navigation

  • Home
  • Network
  • How it Works
  • Why Join?
    • Why Join?
    • FAQ
    • Pricing
  • Contact
  • Resources
    • Blog
    • Trending

Join / Login Favorite profiles Favorite profiles

  • lw_bio-2023.pdf

Lan Wang

LW
Message

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Sammamish, Washington, United States
Achievements
Charter
LW
Message

Lan Wang

Add to favorites

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Sammamish, Washington, United States
Achievements
Charter
Experience

Fractional role

  • This is a Fractional role VP of Customer Success
  • VP of Solution Consulting/Systems Engineering

Strengths in this role: - Building a business and team in Asia Pacific and Japan from the ground out - Establishing and maintaining executive relationship with key clients in the US and APJ through value and trust - Definition of OKR, KPI and comp plans for CSM, Solution Experts, - Strong collaboration with CRO and regional sales leadership

Industry Group: High Tech

Industry: Computer Software

Years of experience: 3 years

Company name: Contentsquare

Company size: 2,000 employees

Role in this company: P&L responsibilities Customer Success team in the US and APJ regions for Contentsquare, a pre-IPO French MarTech company with $1.6B investements. Focus on strategy and execution towards industry-leading Gross Retention rates, NPS scores and incremental upsell revenue.

Strengths in this role: - Thought leadership and technical prowess - Recruiting and retaining top talents - Collaboration with sales and channel leadership - Coaching and mentoring leaders

Industry Group: High Tech

Industry: Computer Software

Years of experience: 10 years

Industry: Information Technology and Services

Years of experience: 10 years

Company name: Opentext

Company size: 6,000 employees

Role in this company: As the VP of presales organization, I led and managed APJ solutions consulting team, as well as the global SE team for AI?analytics business unit.

Company name: DellEMC

Company size: 120,000 employees

Role in this company: Sr. Director of System Engineering. 120 SEs supports $1.4B sales of hardware, software and PS.

  • ©2025 GigX, Inc.
  • A Delaware Corporation
  • All Rights Reserved
  •  
  •  
  •  
  • Terms of service & Privacy
  • Sitemap
  • info@gigx.com

Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team