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Anthony Pante'

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Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Media, Pennsylvania, United States
  • Country experience:

    • United States of America
      Northern America

  • Languages:
    • English (US)
      English (US)
      Level: Native
Achievements
Charter
Message Download Resume
  • Expertise
  • Services

    GTM Strategy, Customer Success Process Design, AI Application to CS processes, Gainsight software deployment, Leadership development and coaching, Lean Process Optimization

  • Employees overseen

    600 employees

  • Budget overseen

    $ 1,000,000,000

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Anthony Pante'

Add to favorites

Roles available for:

  • Fractional
  • Consulting
  • Contract
  • Interim

FCCO

Fractional Chief Customer Officer

  • Media, Pennsylvania, United States
  • Country experience:

    • United States of America
      Northern America

  • Languages:
    • English (US)
      English (US)
      Level: Native
Achievements
Charter
Why hire me in a fractional role
I bring excellent leadership development skills with a strong strategic mindset. I know how to turn strategy into execution. My leadership trust scores for the past 10 years at SAP were best in class
Experience
  • SVP Customer Success Management

Strengths in this role: Leadership development and coaching, strategic thinking, GTM strategy, Customer Success Process Design, Ai application for CS, Self Service process design

Industry Group: High Tech

Industry: Computer Software

Years of experience: 30 years

Company name: SAP

Company size: 100,000 employees

Role in this company: Designed, Built and Ran global customer success practices supporting 30,000+ customers leveraging Ai and leading-edge software to scale and drive excellent customers experiences and increased renewal rates.

  • Degrees & accreditations

    MBA - Harvard Business School

    MS Engineering - Stevens Institute of Technology

    BSME - Lafayette College

  • Membership & affiliations

    AAISP - American Associate Inside Sales Professionals - Board Member

  • Success story

    Built the Digital CSM team from one person and an idea to over 500 people globally in 5 years. Increased renewal rates from 55% to over 80% during that time

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Dear Employers, Members & Friends of GigX

 

First, we hope you and yours are as safe and well as possible, considering these unprecedented times.

Second, we wanted to make you aware of the new membership & pricing options so you can see what we've been working on for the community. You can find further information on our blog, as well as a variety of other helpful content.

Third, for employers and outplacement companies that are facing the necessity and consequences of layoffs and furloughs, we have solutions such as volume pricing to allow the inclusion of a GigX Membership in transition/service packages to ease the adjustment and provide access to the gig economy for those affected.

Finally, we are pleased to announce a new partnership with SoleVenture that will provide GigX Members with additional benefits, and opportunities for SoleVenture’s customers to increase their exposure.

Together we will persevere.

Stay strong!
The GigX Team